PMS

  • Unique occupancy graph gives a user-friendly, easily searchable overview of all past, current and future stays. Dynamic action menus provide quick and comprehensive overview of room and reservation state and staff notes.
  • Centralised staff-efficiency notification bar provides detailed alerts for incoming bookings, provides check-out and billing reminders, and guides staff workflow of outstanding actions to be performed.
  • Convenient rate-package manager delivers comprehensive overview and fine-grained control of sales activity.
  • Comprehensive accounting section provides invoicing and billing functionality, lockable payment journal, and audit trail.
  • Detailed activity reports give you the business intelligence you need to maximise revenue.
  • Actions triggered by cleaning staff or room guests are propagated to the occupancy graph and notification workflow.
  • Easily close out days, property-wide or for specific partners, and cap partner room allocations.
  • Easily manage correspondence with guests.


Housekeeping

  • Put an end to manual coordination of cleaning tasks between reception and cleaning staff.
  • Room cleaning task list fully auto-generated and updated based on reservation activity and check-outs.
  • With our hand-held mobile (smartphone/tablet) app, each of your staff members can see the task-list and receive notifications of task availability in real-time.
  • You can opt for full auto-assignment of tasks or designate staff members for certain types of task, eg. room-cleaning task will be picked up by room-cleaning staff, but room-services tasks will be picked up by room-service staff.
  • General task scheduler, can be used for room-cleaning but also for room-service and room maintenance.
  • Based on your settings, ORCA will generate regular cleaning tasks for ongoing stays, and is capable of auto-assigning and monitoring the tasks.
  • Staff members pick up outstanding tasks and indicate that they are busy with the task, and when finished close the task.


Channels

  • Embedded Channel Manager, with fully automated reservation handling, and real-time availability and rate-package syncing.
  • Native connection with our Web Booking Engine, booking by individual room number possible.
  • Premium Connectivity Partner with Tripadvisor: TripConnect Instant Booking.
  • Certified partner with the following primary channels: booking.com, expedia.com, reconline.com, budgetplaces.com, tobook.com, hotels.nl, easytobook.com
Expedia Booking.com Hotels.com (Expedia) Budgetplaces Easytobook tobook hotels.nl reconline.com

  • Additionally connected with more than 100 channels provided via third-party:
InItalia HotelBeds Hrs.com Atrapalo Hotel.de/Hotel.info Escapio BBPlanet Splendia Agoda HostelsClub Lastminute Orbitz LateRooms InToscana HostelWorld Group HostelBookers (HostelWorld Group) I Castelli Vashotel SleepingIn OkToGo Feratel Synxis Tablethotels Ostrovok Hotusa AirBnB ClearingStation Wimdu House Trip HomeAway Holiday Velvet FlipKey 9Flats Gay-Ville Amsterdam bed and breakfasts Apartments Unlimited Be My Guest Erfgoed Loving Apartments Only Apartments eLong (Expedia) Flat Club TravelRepublic 101 hotels BedAndBreakfast.eu ItalyHotels (Federalberghi) Capri Online Bed-And-Breakfast.it Bronevik GardaPass Positano.com (Caprionline) ItalyTraveller (Caprionline) Capri.it (Caprionline) Capri.net (Caprionline) Mr and Mrs Smith HotelInn TheBestSpaHotels Cleartrip AirBnB Booking Piemonte Bestday JacTravel Moena Italcamel Revato (Roomguru) MaxMind Prestigia Malapronta Charme & Relax Lovevda HotelDO (Bestday) Aja Ozon Travel UTS Travel (Hotelbook) Despegar LiForYou TopHotels SunHotels Dimore D'Epoca CBooking WorldWide Hotel Link (WHL) SpeedyBooker Specialhotels.nl (MaxMind) Agriturismo.net Idyltrip VeronaBooking Dolomiti.org LanghePass Elba Promotion Testing OTA Restel (Hotusa) SignaTours DataHotel.Net AdamelloSki (pontedilegnotonale.com) Zabroniryi.ru Dobovo.com Sirmionehotel Acase.ru Svoy Hotel HA Fastbooking Salento.it

Commission / Pay Per Click programs

Google Hotel finder, Google Hotel price ads TripAdvisor, TripConnect, Review Express Trivago
  • ORCA is open for bespoke addition of any channel or third-party provider not covered above.


Machine Learning

  • We use live-monitored regional comparison data and the hotel's own previous pricing data in order to continuously train our machine learning algorithm.
  • Once it is trained, it is not only able to predict pricing trends but also to take into considiration external market factors.
  • Aware of seasonal variation trends.
  • Alerts managers regarding unusual external market conditions, and flags them for human attention.
Property managers may choose whether the prices should be given as an indication, or automaically adjusted by the Pricing Engine.


Web Booking Engine

  • Make sure your booking engine is optimally available across desktop and mobile platforms.
  • Intuitive smooth interface that customers are already familiar with maximises conversion.
  • Full shopping cart functionality allows group bookings to be easily made, without getting in the way.
  • Customer login area allows customers to manage their bookings and notify you of any changes.
  • Allows customers to login via facebook, google etc for maximum convenience.
  • Integrates with any customer loyalty programs and private discount rate packages that you create in ORCA.
  • Fully integrated with ORCA PMS, bookings are integrated transactionally and notified instantly, with no possibility of revenue loss due to overbooking.
  • Optionally solicit inquiries in addition to garuanteed bookings.
  • Room level booking functionality available.
  • Commission free! Maximise your own bookings and stop losing revenue to price-gouging distribution partners.


Point of Sales (POS)

  • Charge products direct to room.
  • Product list and prices automatically syncronised with those in ORCA PMS.
  • Mobile POS solution available, which either can be attached to a table or carried in hand, helping you to serve customers more quickly.
  • Process cash or use our online payment gateway.
  • Supports thermal printer for receipts (Epsom) and cash drawer.


Devices and ORCA Autonetics

  • Integration with electronic door lock systems (OMNIKEY KeyCards).
  • Allow customers to set "do not disturb" status and cleaning task preferences via touchscreen device or mobile app.
  • Smart IOT (Internet of Things) in-room devices, including light and temperature sensors, that feed data directly to ORCA PMS.


Chain Services

  • Custom IT integration and chain management features for organisation wide reporting.
  • Get your own dedicated ORCA cloud service, or run the ORCA backend on-site.
  • Enquire below for more information.